FAQ
FAQ
How do I place an order at Classic Vins?+
Easy: pick your wines in the shop, tap « Add », open « My order » and send it on WhatsApp. No account, no sign-up.
Do I need to call to order?+
No, order directly online. Two good reasons to call anyway: our online catalogue does not hold all our references, and if you are not sure what to buy, we will gladly guide you.
Do I need to create an account to order?+
No. The order goes straight to WhatsApp, no account or password needed. Your selection is kept in your browser.
How does payment work?+
There is no online payment. We confirm the order on WhatsApp and you pay on delivery.
What are the delivery times?+
Free delivery anywhere in Andorra from €120. We confirm the day and time on WhatsApp: when possible, delivery happens the same day, otherwise within 24-48 hours.
Are prices in euros?+
Yes, all prices are in euros, taxes included.
A wine shows out of stock — what can I do?+
Contact us on WhatsApp: we often have other vintages or similar wines available.
What is the Surprise Case?+
A surprise selection put together by our sommeliers based on your tastes: wine colours, style and budget per bottle. Tell us what you love and we pick the wines for you.
How do I order a Surprise Case?+
Open the « Surprise Case » page, pick your favourite colours, the style and the budget per bottle, then tap « Add to my order ». The case goes out with the rest of your order on WhatsApp.
What is « My selection » for?+
My selection keeps your favourite wines saved in your browser. Tap the bottle on a wine to add it, then find it again easily for your next orders.
Where can I find my past orders?+
In the « My selection » page, « History » tab: your WhatsApp orders are saved there. A simple « Repeat order » button puts everything back in the cart in one tap.
Are my selection and orders saved?+
Yes, in your browser (localStorage). They stay on your device: no account needed, and nothing is sent to any server.